0 Reviews - Page 121 - Dorso's Automotive, Inc
5

We are long time, loyal customers of Dorso's. They are very honest, totally reliable and knowledgeable, and always helpful and friendly. We have referred friends and family to them over the years, also. Another thing I appreciate about Dorso's is that their staff and mechanics are long time employees, and turnover is rare. We can depend on quality work every time we bring one of our cars. When one of our cars is in for an oil change, I walk a block to Suju's for coffee, or Dales Hardware while my car is being serviced. We totally trust Dorso's for all our auto needs.

5

Dorso's is by far the best repair service in the area. Always on time repair, excellent customer service. Any questions are answered right away and everyone communicates any problems that come along. Would recommend using Dorso's for any car problems.

5

Professional, efficient and honest team at Dorso's Automotive. Customer service is definitely a priority!

5

Rick & Joe are always courteous, helpful & the 2 most honest guys I know. I never trusted a mechanic before meeting them and I would recommend them to anyone, anytime. My car is always diagnosed and fixed correctly in a timely manner.

5

Always a very good experience at Dorso's. Honesty, the finest service, interest in me and a very friendly work place.

5

took my truck in for an oil change. they always do a vehicle inspection and rotate tires which is awesome. they found that my battery tested low so I had them put a new one in. they are honest and do a great job. would highly recommend dorsos.

5

As usual my experience with Dorso's Automative is always great. Friendly, trustworthy, honest and thorough. My husband and I have been coming here for years and so do my children. I recommend them all the time.Try them out, I don't think you will be disappointed!

5

Thank You for wonderful service, I'll be sending my friends over.

5

What can I say about Dorso's that other reviewers have not said already? Only that everything good you read about Dorso's is true! I have a 10 year old Toyota mini van with over 170K mileage which has required critical repairs the last 2 years. Before that it was my 1994 Ford Ranger Truck and a 1990 ford Thunderbird. From my first visit to Dorso's to my most recent, my last two visits to Dorso's for my van are evidence and testimonial of their detailed workmanship and commitment to quality service.For example, last August I was experiencing a shimmy to the steering wheel on my van while accelerating. Since I was about to make a major trip over the cascade mountains, I brought it to Dorso's for a diagnostic. During the inspection, it was found that a ball joint, shocks, and front suspension tie rods were in need of replacing. Here is where the the evidence of quality workmanship comes in.After installing the new components, Rick and his staff were still experiencing a problem with the shimmy. This puzzled Rick, so he started doing some research and leg work to try to find out why this was still happening, for Rick had never had this happen before. After contacting Toyota and the manufacturer of the replacement parts, they suggested trying different components which Rick tried to no avail. After further research and inspection, Rick finally discovered that in addition to the failing ball joints and tie rods, it was the engine mounts that were also cracking and failing, causing the engine block to move, putting stress on the whole drive train and suspension which was causing the whole problem. If Rick did not catch this problem, my trip over the Cascade mountains could have been a tragic one.With my recent visit yesterday, I brought my van in again for service and what I thought was a brake replacement because of a horrible squeak after 10 months of use. However, Joe informed me that they still had life left, and that they just needed adjustment and cleaning. Further testimonial of their honesty, they did not try to sell me something I did not need. In addition, Joe arranged a rental car for me for having to keep the van overnight to replace a leaky gasket as well, and they had the van washed for me, more great customer service.The bottom line is I have been bringing my vehicles to Dorso's for repairs for over 10 years now, and I'am writing this review because of the continued excellent work quality they perform, and the care and excellent customer service both Rick and Joe provide to me as a customer. There has been no reason to go anywhere else (Nor will I) because of the quality service they provide to their customers. Rick and Joe will make every effort, and take what ever time and commitment it takes to complete a repair 100% correctly!Good Job Boys, keep up the excellent work, and Thank You one again for your quality care!

5

High quality and thorough workmanship. Honest, dependable, and professional customer service. Have brought my vehicles to Dorso's for over 10 years! There has been no reason to bring my car anywhere else!

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