0 Reviews - Page 116 - Dorso's Automotive, Inc
5

This is the best automotive repair shop I have been to. They are always honest and upfront. The mechanics are excellent and so is the owner Rick.

5

I never do reviews. But I was really pleased with my services. I'm always skeptical when having someone new look at my car. I'm always assuming that mechanics try to take advantage of people who don't know enough about cars (in order to charge more money). But before they started, they let me look under the hood and showed me exactly the problem. Then after they did the work, showed me again so I can see the difference. They were very nice and pleasant. I was pleased and happy with my services. I would recommend this place!

5

My battery went dead so after getting a jump start I drove to Dorso because in the past they had provided such excellent service. Although they were very busy with all the bays being full, they got right to my car to get e on my way. While replacing the battery they FULLY cleaned the terminals. Additional they checked all the lights and also under the hood. They seem extremely honest, run a very clean shop, and answer ALL your questions without making you feel foolish. The service manager, Joe Amaral is above exceptional. I put his business card in my car so in the event of breakdown I would absolutely have my car towed to their shop.If I could I would give him & Dorso more than a 5 star excellent rating..

5

My 5 year old Honda Fit AC stopped working. I wanted to try the AAA shop I had used for my other older car but it moved, so AAA pointed me at Dorso's. Turned out they are less than 1 mile from my house. While there, I also had them do general maintainance. Very thorough, had all fluids changed as needed. Only oil changes had been done since I bought it. Also needed new battery. A full verbal explanation plus a written description was given to me. No need to ask why new battery as testing was explained in detail. They also found where the AC was leaking and another problem that showed up on the check engine list. But rather than asking me to OK the repair they called the dealer as the car was very low mileage. Gave me the name of the service manager for warrenty work and sent me there. Ended up those items were repaired at no charge under Honda's warrenty! Dodso's was very careful with my money.In 56 years of car ownership in the east bay, Dorsos is by far the best shop I have ever dealt with, and I have had some very good ones.Also my apologies for taking a few months to write this review. My wife and I both have had several urgent health issues to deal with leaving literally no time for this. Did not even mail greeting cards to our friends during the holidays.

4

After my car failed to start in Union City I called AAA in order to get it towed. The AAA dispatch person suggested a number of places close to where I was. She mentioned Dorso's as it was 5 miles away. As this was after closing hours I dropped off my key and received a call the next day. Rick was very straightforward and informed me exactly what my issue was. Although the repair was minor(bad battery terminal) Rick also outlined the other potential issues without pushing me to get these items repaired as many mechanics do. Although I wound up selling my vehicle shortly after I would have definitely went back to Dorso's for the repairs needed.

5

Had a small emergency problem and Dorso's made the repair in a very short time and we were back on the road. The quick and efficient work saved our weekend. I never hesitate to give them a call if the car needs work.

5

Rick and Joe always take care to be sure my car and truck are running well, and that I know what is being done and why. I am always 100% confident in the work they do.

5

I recommend Dorso's Automotive Repair for honest and professional service.

5

I have been a customer for some time now.All my vehicles have been serviced here.I believe that they are fair and competent mechanics.I would not hesitate to have my vehicles serviced here in the future.Great people and a great shop.

5

Everything is so professional at this shop. Estimates are clear and understandable, they call you if they gave questions or recommendations if they notice anything askew, and all work is detailed and guaranteed. They even doubled the manufacturer's warranty on parts! First rate business. This is the way to run a honorable business.

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