I was impressed with the rapid response time and thorough inspection that Dorsos performed above and beyond what I came in for. The customer service was outstanding, and Joe was always available by phone or in person to answer any questions or concerns that I had. What was nice is that Hertz is just a few blocks away and they had a car for me the same morning. They came to pick me up and dropped me off within minutes. This saved me a lot of heartache trying to find a rental car while my car was being repaired. I also got a very good rate for the rental through Dorsos.