My original plan of moving out of state was pushed out and 5 days before the date engine check light turned on again during the weekend and this is after having it previously checked at the other supposedly top notch auto service center here on Yelp in the Fremont area. Don't have much time left to make an appointment with Dorso's. Decided to drop by early Monday anyways as I don't have much choice and shared my situation. They were swamped for the next 3 days but after a couple of hours and a slot opened due to a no-show Rick immediately pulled in my truck for diagnostics and assessment. As expected from these REAL PROS; inspection and assessment were immediately performed. Within the day I received a call from Rick with a sitrep on my truck with full details of what - happened, parts that failed; how - parts needed to be replaced, the timeline for the job completion and total estimate. Push forward with the repair and completed everything the next day (as after the repair they need to run the second round of diagnostics and do a road test for final testing). Hand over is as always the best part of the experience as Rick, systematic as always, walked me through of what they found out and how they rectified it, showed the removed and failed part/s and so forth. This is the second time I brought my truck here and they always never fail to go out of their way to help out and exceed expectations! These guys are really Rockstars in this business! Thanks again for the help and I will surely miss Dorso's!
Thank you Rod, for choosing us! We are glad we could provide you with a good experience. Thank you for taking the time to review us, and we look forward to future service with you.
- Dorso's Automotive, Inc