Reviews - Page 103 - Dorso's Automotive, Inc

Charles & Patricia Simpson

7/29/2016

They are the best. Friendly, thorough, helpful and dependable. It is increasingly a tough search for reliable and trustworthy companies, but this is one of them.

Thank you for the kind words Charles and Patricia! We are grateful for your continued long term business and we are happy we can help whenever you need it. We are aware that there are many automotive repair choices out there, and we appreciate your loyalty. Thank you for taking the time to review us, and see you next time!

- Dorso's Automotive, Inc

Nancy & Ted James

7/23/2016

The service is great and we always know it will be done right. It's no wonder that they are so busy.

Always a pleasure to accommodate you Nancy and Ted! We appreciate your loyalty and look forward to serving you in the future.

- Dorso's Automotive, Inc

Rod Joves

7/21/2016

I recently had my truck checked out by these guys as I was prepping for a long drive out of state and my truck has been into another shop but seems that the issue is still there. The crew at Dorso's approached the situation from the day I called them, to dropping off my truck, providing much-needed updates during the fix/process especially if they found something that wasn't discussed during the handover, providing detailed recommendation for the fix and estimate of it, to the pick-up day and final walkthrough of what they found and have done and what to look out for... was hands down awesome! My professional line of work involves collaborating with customers and requires thorough communication along the process. As my former boss always say - let's delight our customers and give them a positive experience they will never forget... The whole crew at Dorso's exactly executed this kind of service and this is the first time I actually having experienced this as the customer. My only regret was that I should have decided to come to Dorso's the first time. You guys are Rockstar! Thank you Rod

It was a pleasure meeting you Rod! We are so glad that we could accommodate you, and that we could meet your expectations. Thank you for placing your trust in us and for taking the time to review us. We look forward to doing business with you in the future!

- Dorso's Automotive, Inc

Chessa Imburgia

7/21/2016

Always a pleasure to take the car in for servicing! Thanks guys!!

We appreciate your continued business and kind words Chessa! See you next time!

- Dorso's Automotive, Inc

Mary B.

7/19/2016

Automotive service and repair from personable, knowledgeable, ethical people who communicate with you.... do what they say they'll do.... and do it properly. I have been ripped off at other places. Dorso's is Definitely Different. And I mean that in every good way possible. They know what they are doing, and they know how to treat their customers.They have EARNED this five-star review, though I'd happily give them 10 stars.I brought my 2009 Malibu to them after having it serviced at the dealership (whose service was so shoddy and negligent I filed a formal complaint against them with the California Bureau of Automotive Repair).Rick at Dorso's provided EXCELLENT customer service, kept me informed as to diagnosis of my vehicle's problems and progress on the repairs. Dorso's keeps detailed notes of every diagnostic on your car, everything they do to it, and if you're a returning customer, they have a system in place to refer back to prior service to make sure they're not missing something that may need attention.... BEFORE it fails and leaves you stranded. They give you a detailed,, easily understandable analysis of the diagnostics they do for you. And they got my car back to me when promised, unlike other places that have happily kept my vehicles over a weekend (leaving me stranded) after failing to keep their promise to have it ready the previous Wednesday.You don't have to ask to see the parts they replace, because they show them to you and explain what went wrong and how it was fixed. If they can't fix something, they tell you, and will suggest where to go to get it repaired. My only regret is that I didn't find this place until after I'd overpaid others to fail to completely repair my car.Highly, highly recommended.

Thank you for taking the time to review us Mary. We are happy to hear that we could meet your expectations and provide you with a positive experience. We appreciate you placing your trust in us. We look forward to your next service and don't hesitate to call us with any questions that may come up!

- Dorso's Automotive, Inc

Robin C.

7/19/2016

Dorsos is a 5 star automotive repair shop. All of the work Dorsos has completed on our cars has been fantatstic. Work done results in better gas mileage and more comfortable rides for us. We used to shop around for the best deals, not anymore . I recommend that you spare yourself the headaches riends as Dorsos is the best deal around for auto repair. They can't be beat!

Thank you, Robin, we are glad we could provide you with 5 star service! We very much appreciate your loyalty and continued trust in us, this is what we strive for and what is most rewarding in this business. Thank you for the kind words, and we look forward to seeing you in the future.

- Dorso's Automotive, Inc

Janie Driscoll

7/18/2016

4.5

I trust Dorso's to provide consistently reliable and high quality service. After nearly twenty years of excellent experience, I just know that Dorso's is the best choice for my car service and repair needs. Everyone at Dorso's is great at providing communication, clarity, follow through, and kindness!

Janie, it is always a pleasure to keep your vehicle in top shape. We appreciate the kind review, and for continuing to choose us and place your trust in us! See you next time.

- Dorso's Automotive, Inc

Janie D.

7/18/2016

I can always rely on Dorso's for excellent service! After nearly twenty years of superior experiences, I know that Dorso's is the best choice for my car service and repair needs. Everyone at Dorso's is great at providing communication, clarity, follow through, and kindness.

Shawn And Leslie Nesgis

7/17/2016

Rick and Joe are the best. Friendly, helpful, and care about the customer needs. Their skill and knowledge is top notch.

Shawn and Leslie, it's always a pleasure to do business with you, glad we could take care of you! Thank you for the kind words and we look forward to future services with you!

- Dorso's Automotive, Inc

Jeff Glatstein

7/12/2016

Sorry it took a while. I am deeply indebted to the professionals at Dorso's. They were very thorough, professional, and just overall the best mechanics I have ever come into contact with. I have had some bad times with other automotive technicians and feared the worst. I was pleasantly surprised by the professionalism and thorough examination of my cars electrical and mechanical issues. I am grateful to Dorso's and really if there is any problem with my car, I will go back to them, because of the experience I had there. Great customer service as well. Very nice people who obviously love what they do and care about doing the right thing as opposed to gouging the helpless customer. I am very lucky and glad that AAA recommended them to me.

Jeff, we're so glad to have been given the opportunity to meet you and help you with your Saturn. Our team's ongoing goal is to provide you with the best service possible, we are glad that we were able to meet your expectations. Thank you for your confidence and trust with your vehicle, we look forward to future services with you!

- Dorso's Automotive, Inc

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