Reviews - Page 102 - Dorso's Automotive, Inc

Keith Hubbell

8/31/2016

I have taken my cars to Dorso's for several years. It is hard to find a mechanic that you trust. I will continue taking my car there and be very happy with their service

Keith, always a pleasure to do business with you! Thank you for putting your trust in us. Thank you for the review and see you next time.

- Dorso's Automotive, Inc

Rod Joves

8/21/2016

Engine check light turned on again during the weekend and this is after having it previously checked at the other supposedly top notch auto service center on Yelp in the Fremont area. Moving out of state in the next 5 days and don't have much time left to make an appointment with Dorso's. Decided to drop by early Monday anyways as I don't have much choice and shared my situation. They were swamped for the next 3 days but after a couple of hours and a slot opened due to a no-show Rick immediately pulled in my truck for diagnostics and assessment. As expected from these REAL PROS; inspection and assessment were immediately performed. Within the day I received a call from Rick with a sitrep on my truck with full details of what - happened, parts that failed; how - parts needed to be replaced, the timeline for the job completion and total estimate. Push forward with the repair and completed everything the next day (as after the repair they need to run the second round of diagnostics and do a road test for final testing). Hand over is as always the best part of the experience as Rick, systematic as always, walked me through of what they found and how they rectified it, showed the removed and failed part/s and so forth. This is the second time I brought my truck here and they always never fail to go out of their way to help out and exceed expectations! These guys are really Rockstars in this business! Thanks again for the help and I will surely miss Dorso's!

Rod J.

8/21/2016

My original plan of moving out of state was pushed out and 5 days before the date engine check light turned on again during the weekend and this is after having it previously checked at the other supposedly top notch auto service center here on Yelp in the Fremont area. Don't have much time left to make an appointment with Dorso's. Decided to drop by early Monday anyways as I don't have much choice and shared my situation. They were swamped for the next 3 days but after a couple of hours and a slot opened due to a no-show Rick immediately pulled in my truck for diagnostics and assessment. As expected from these REAL PROS; inspection and assessment were immediately performed. Within the day I received a call from Rick with a sitrep on my truck with full details of what - happened, parts that failed; how - parts needed to be replaced, the timeline for the job completion and total estimate. Push forward with the repair and completed everything the next day (as after the repair they need to run the second round of diagnostics and do a road test for final testing). Hand over is as always the best part of the experience as Rick, systematic as always, walked me through of what they found out and how they rectified it, showed the removed and failed part/s and so forth. This is the second time I brought my truck here and they always never fail to go out of their way to help out and exceed expectations! These guys are really Rockstars in this business! Thanks again for the help and I will surely miss Dorso's!

Thank you Rod, for choosing us! We are glad we could provide you with a good experience. Thank you for taking the time to review us, and we look forward to future service with you.

- Dorso's Automotive, Inc

Dave And Megan Dowd

8/20/2016

We've been long time customers. They are honest, helpful and they do excellent work.

Ryan

8/20/2016

Took my car to Dorsos for a much needed service and they did a great job. Very professional and have secured my future business.

Mike Mckaigg

8/16/2016

Excellent service and great communication while waiting for my vehicle. All work and recommendations were explained in great detail. I'll be back here for sure

It was good to meet you Mike, thank you for choosing us! Glad we were able to meet your service expectations. Thanks for taking the time to give us a five star review! See you at your next service.

- Dorso's Automotive, Inc

Barry Ripp

8/12/2016

Customer service is great.

Thanks Barry, see you next time!

- Dorso's Automotive, Inc

Patti B.

8/8/2016

We are loyal customers of almost 20 years and have referred many friends here. Rick's shop excels in great repairs, customer service and communication, and honesty. Rick and Joe are professional, but also friendly and bend over backwards in meeting the needs of customers. They are prompt about calling us to update us on the status of the work they are doing on our cars. They are both wonderful about reviewing the invoices with us line by line and advise us on repairs that they recommend, but are honest as to whether the problem is important/minor or can wait to be repaired. My last visit there was for an oil change and a look over for a new used Pilot I had bought. They found a nail in one of the tires and called to let me know about it right away and advised that the wear on the tires wouldn't be safe for a long upcoming trip. With my okay, they arranged for a local tire shop (that I have used per their recommendation) to come pick up my car, take it to put on the tires, and then the tire shop then drove it back to Dorso's. I was still out the door by noon which is when I needed to leave for work. Dorso's is fabulous!

Patti, we appreciate you and Steve being such long time loyal customers. On behalf of myself and my staff, thank you for your kind words and taking the time to give us a five star review! It gives us great satisfaction to know that you are happy with our service. See you next time!

- Dorso's Automotive, Inc

Mark And Amy Lipshutz

8/5/2016

Always the best service. Honest and dependable. Great group of people. Thank you, Mark and Amy

As always, we are glad we can be of service to you! Thank you for your continued business and see you next time!

- Dorso's Automotive, Inc

Mary

7/30/2016

Outstanding service. Master mechanics who really know what they're doing and do it right. Integrity and respect for their customers. I'd rate them 10 stars and heartily recommend Dorso's to anyone seeking QUALITY care for their vehicle.

It was our pleasure to service your vehicle. Thank you for taking the time to give us such a wonderful review. We strive to provide the best service possible to our customers, and we are so glad that we were able to meet your expectations. We look forward to seeing you in the future!

- Dorso's Automotive, Inc

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